Interviewing, either by phone, or in person, is the major fact finding method we have at our disposal when obtaining information. It has to be done well.
Quality information will improve your downstream business practices and the PEACE Model is recognised as worldwide best practice in Interviewing.
Background to PEACE training model
In 1993, the PEACE Training Model was introduced for Police use in England and Wales. It comprised two models, The Cognitive Model and The Management of Conversation. The PEACE Model has evolved and since been adopted by numerous Police forces and Government agencies worldwide including Scotland, Northern Ireland, Canada, Hong Kong, Australia and the Republic of Ireland.
It is currently being implemented into New Zealand Police training (2009) with the goal being to train all New Zealand Police officers to a Tier 1 foundation level by 2010.
Other Government Organisations we are training are following suit and adopting the PEACE Model as best practice in Interviewing.
"NO SUBSTITUTE FOR EXPERIENCE"
Interview Skills have and will specifically tailor the PEACE Models for your Government Organisation in line with your current practices and legislation from a Foundation Level to a Specialist Level.
We have had many years of practical and theoretical experience at every level using the PEACE Models, interviewing and training for "serious and series" criminal offending.
We are the only qualified independent training providers of the PEACE Model in New Zealand recognised by International Standards (see about us page).